TCOOMMI Adult Intensive Case Manager (Comal County MH Center)


                                   **HILL COUNTRY MHDD CENTERS IS OFFERING A $2,000 SIGN-ON BONUS TO

ALL MENTAL HEALTH POSITIONS THAT ARE FULL-TIME, NEW HIRE

EMPLOYEES**


Help us help others:

The Texas Correctional Office on Offenders with Medical and Mental Impairments (TCOOMMI) Adult Parole/Probation Intensive Case Manager (ICM-Comal County) provides services to individuals who are on the parole Special Needs Offender parole caseload and the probation specialized Mental Health Initiative caseload and are diagnosed with severe and persistent mental health disorders. This is a Monday through Friday, non-exempt, primarily field-based position with flexible hours, no night shift or on-call.

The TCOOMMI ICM regularly meets with individuals in their homes, community, probation/parole, court, and at Hill Country MHDD clinics to provide case management, skills training, and psychosocial rehabilitative services for a caseload of 20-25 individuals. Services are intended to stabilize mental health symptoms and reduce the risk of recidivism by working in collaboration with the parole/probation officers. Staff expectation is to provide 3.5 billable service hours per individual on the TCOOMMI caseload every month.

The person in this position must possess a passion and aptitude for working with individuals who have chronic and severe mental health needs. The person in this position must have a passion to serve individuals who are involved in the criminal justice system. This position necessitates innovative thinking, patience, resiliency, skills in advocacy, service coordination, mental health assessment and evaluation, collaborative person-centered recovery planning, and dual diagnosis treatment. The person in this position will effectively work independently and on a team, prioritize needs during crisis situations, engage in regular meetings and training opportunities, balance self-care, be a delight to work with, and perform other duties assigned with a positive attitude.

You will get to:

  •  Promote and maintain a trauma-informed, person-centered environment for all clientele and staff.
  • Ensure services provided are in accordance with the TCOOMMI PGP for ICMS. Regularly communicate with the Program Director with feedback, concerns, and solutions to meet expectations.
  •  Initiate contact with individuals served and/or Legal Authorized Representative (LAR) to assess needs, provide collaborative services, person-centered recovery planning, facilitate referrals and linkages to appropriate resources, monitor service effectiveness, provide advocacy, facilitate crisis intervention or prevention services. Provide services in a timely manner. The services are in accordance with Health and Human Services and TCOOMMI contract/guidelines.
  •  Initiate and reciprocate coordination and collaboration with members of the Recovery Team and/or other Intensive Recovery Teams, Program Director, Center Directors, peer specialists, and other Hill Country employees/departments. Initiate and reciprocate coordination and collaboration with community members, as appropriate, to better provide quality services, including support delivery. Coordinate intake and assessment of individuals referred to the TCOOMMI program.
  •  Ensure that clinical documents and tools necessary for state contracts are completed electronically in a timely manner to ensure services are clinically appropriate and documented. This includes completion of, but is not limited to, the uniform assessment Adult Needs and Strengths Assessment (ANSA), Person-Centered Recovery Plans (PCRP), Demographics, Diagnosis, and Financial Assessments. Ensure that all individuals have a current PCRP that identifies intensive case management as an intervention.
  •  Identify the psychosocial needs of the individual and facilitate their attendance at related services. Identify and coordinate the individual's access to all available therapeutic and behavioral health services, including inter- and intra-agency resources. Serve as an advocate for the individual. Provide individual service in the areas of activities of daily living, coping skills, problem-solving, stress and anger management, social and recreational skills, psychiatric symptom management, effective communication, and psychosocial functioning recovery.
  •  Ensure all service activities are clearly documented in the electronic health record system, and documentation indicates interventions performed, progress made, and the relation of services to recovery plan goals. Provide collaborative documentation at least 95% of the time. Document all services to include kept appointments, no-shows, cancellations by individuals, and self. Meet the agencies' current productivity standard for the position. Provide purposeful, thoughtful transitional and/or discharge services with approval and consultation of the Program Director and/or with otherwise assigned clinical staff, as appropriate.
  •  Develop and maintain strong, professional, and effective collaborative working relationships with parole, probation, and other community agencies. Develop and maintain strong, professional, and effective collaborative working relationships with treatment team members.
  •  Participate in regular clinical supervision with the Program Director and/or designee. Participate in professional training, center meetings, and staff development training as required. Adhere to all Hill Country MHDD policies and procedures.
  •  Protect client confidentiality by being knowledgeable of and adhering to HIPAA regulations.
  •  Maintain ANSA Certification. 
  • To complete and maintain both CPR certification and the Prevention and Management of Aggressive Behavior training.
  •  Travel and driving company or personal vehicle as required for service delivery and professional development.
  •  Contribute to a positive, collaborative work environment. Cooperative, cordial. And honest interactions with all employees are observed. Report to work in a dependable manner, regularly on time. Request approval for scheduled leave in advance. Does not show evidence of excessive use of unscheduled leave or tardiness. Participate in coverage for team members as assigned.
  •  Maintain computer and software competency for specific program areas. Maintain competency in Prevention and Management of Aggressive Behavior. Maintain certification in CPR AED. Responsible for staying current in mandated training and receiving additional training as appropriate.
  •  The job description may be changed to reflect job updates and requirements. Performance metrics and job duties may change to reflect the operational needs of the organization.

You'll definitely need:

  • Bachelor's degree in the Social Sciences field from an accredited university.
  • Master's degree or college-level courses in Criminal Justice or Social Sciences from an accredited university (preferred).
  • Previous experience working in the TCOOMMI program, behavioral health, criminal justice, and/or case management
  • QMHP certification
  • Bilingual (English/Spanish) (preferred).
  • A valid Texas State Driver's License
  • Current automobile insurance and the ability to travel when necessary.

We're excited to provide:

  • PPO health insurance plan, with the option to add dependents.
  • PPO dental plans and vision insurance options for healthy teeth and eyes.
  • Employer-paid life insurance.
  • 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
  • 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings to the plan for retirement.
  • Generous paid time off for fun and vacations, and paid sick time for when you're under the weather.
  • An authentic and caring environment where folks care about each other.

We can pay you:

$24.81 per hour and benefits