Help us help others:

The Medical Records Specialists, under the direction of the Coordinator of Office Management Systems, are responsible for preparing, assembling, and disclosing medical records for clients throughout the 19-county catchment area of Hill Country MHDD Centers.

You will get to:

• Process medical record requests through an electronic health record system.
• Prepare a chart audit for Doctor's Day
• Physical coverage of the reception area
• Scheduling and confirming consumer appointments
• Lab bill reconciliation
• Insurance verification
• Understand HIPAA and privacy laws in terms of the disclosure of records
• Prepare medical record releases
• Document medical releases according to policy and procedures

You'll definitely need:

• High school diploma/GED
• Two years of experience in duties related to the position or a Bachelor's degree from an accredited college or university
• Two years of medical office experience specific to front office medical records
• Two years of experience utilizing computer database systems or web portals
• Two years of experience with Microsoft Office Suite, specifically Word and Excel.
• Maintain a valid Texas state Driver's License and auto insurance.
• To complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment

We'll also want you to:

• Employ excellent verbal and written communication skills to engage and report effectively.
• Maintain a well-organized schedule and travel as necessary to ensure completion of duties.
• Maintain accurate and timely collaborative documentation in accordance with HIPAA regulations.
• Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
• Provide exemplary customer service and care to individuals with their best interests at heart.
• Work autonomously to complete assignments within community and HHSC standards with a high level of quality. 
• Work cooperatively with others, and be punctual and consistent in your attendance, because your people will rely on you!

We're excited to provide:

• PPO health insurance plan, with option to add dependents.
• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer-paid life insurance.
• 401(a) plan, employer matches dollar-for-dollar contributions up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations and paid sick time for when you're under the weather.
• An authentic and caring environment where folks care about each other.

We can pay you:

$15.00 per hour and benefits